Across the software industry, numerous technology solutions help people do their job. But the widespread adoption of technology also means that businesses can end up with disconnected solutions that require them to patch together processes across siloed applications. In the past, joining disparate systems together was difficult or too costly because it required professional developers — especially when some of the data can still be on paper or locked in decades-old Windows or web applications.
This brief explains how Robotic Process Automation impacts the licensing needs for Microsoft customers. Robotic Process Automation is a significant technological advancement over historical automation solutions, such as screen scraping, and it is important to understand the use and implications of licensing this service.
Original publication date Microsoft: June 2022